Portfolio of 10+ Properties
The management company they were using was going out of business requiring them to move their coverage off of the management company’s master policies.
Commercial Insurance Solutions (CIS) was originally created as a full-service commercial insurance and risk management firm completely focused on the unique operations of the commercial real estate industry, specifically the apartment sector. As apartment owners ourselves, we intimately understand the ongoing operational struggle and daily hurdles of the industry of both owner-managed and 3rd party assets. Our strengths lie in its people, industry knowledge, processes, and carrier/market relationships.
No matter what level of coverage you need, our team will help you select the best coverage for your property and your company. Our commitment is to educate and guide you in choosing the right insurance solutions to secure your business. Let’s discuss your unique needs to ensure comprehensive coverage that suits your operations.
Commercial Insurance Solutions (CIS) was originally created as a full-service commercial insurance and risk management firm completely focused on the unique operations of the commercial real estate industry, specifically the apartment sector. As apartment owners ourselves, we intimately understand the ongoing operational struggle and daily hurdles of the industry of both owner-managed and 3rd party assets. Our strengths lie in its people, industry knowledge, processes, and carrier/market relationships.
No matter what level of coverage you need, our team will help you select the best coverage for your property and your company. Our commitment is to educate and guide you in choosing the right insurance solutions to secure your business. Let’s discuss your unique needs to ensure comprehensive coverage that suits your operations.
Our mission in this industry remains the driving force behind our daily goal—to be F.A.S.T.
Focused – We focus on one thing and do it better than anyone else. We are in the real estate investment property insurance/risk management business…period. All day, every day our concentration and attention are on protecting commercial real estate properties and their owners. We do this without distraction and with a relentless and tireless spirit.
Agile – In the way only the fleet and nimble can be, we stay close to the client and in tune with changing market conditions. Our structure is streamlined and efficient which allows us to be incredibly responsive to the needs of our clients.
Strong Culture – We offer a results-obsessed culture dedicated to producing bottom line results. “A demand for excellence with a sense of urgency” describes the cultural dynamic in the firm. Our core values—integrity, accountability, excellence, honesty, passion, and service—underpin all decisions, great and small.
Top of League Performers – Our ‘Industry IQ’ is unmatched. We have an experienced and talented team that provides highly valued services to property owners, managers, and developers of all sizes with assets located throughout the United States. We’re dedicated, detail-oriented, and driven to succeed.
Our core values–integrity, accountability, excellence, honesty, passion and service—underpin all decisions, great and small.
In 2013, the decision was made to merge with a growing national firm, Acrisure, (www.acrisure.com). Acrisure’s integrity and mission mirrors CIS’s and with our new partnership it has enabled CIS to maintain and increase a national presence in the commercial real estate industry while at the same time broadening our domestic and international carrier relationships, product offerings and program capabilities while becoming one of the Top 10 insurance brokerages in the United States.
In the past decade, we’ve seen an exponential increase in global claims and those numbers are continuing to rise. Domestic & international carriers are under great scrutiny and being held accountable to some of the most stringent underwriting criteria with minimal new meaningful capacity entering the market from either the insurance or reinsurance side.
We at CIS are in the insurance marketplace daily both in the US and the international markets leveraging our knowledge, portfolio size of over 1M units nationwide, and most importantly our carrier, underwriter and broker relationships. Our expertise in the apartment space coupled with our strategic and creative thinking allows us to provide numerous competitive options based on your risk tolerance and lender allowances/flexibilities.
The management company they were using was going out of business requiring them to move their coverage off of the management company’s master policies.
In a brief period as a customer the way CIS handled my claim made me a long time client. We had fire in a 10 unit building and they immediately went to work advocating for us with the insurance company. They worked alongside the adjuster to help us understand the process and made sure all damages were covered. We could not be more pleased with CIS.
Justin Trail is the founder and President/CEO of Commercial Insurance Solutions Group, LLC, a national retail insurance brokerage company specializing in the risk management of real estate investment portfolios. Mr. Trail’s business acumen and knowledge of both the real estate and insurance industries is a key to his success. His passion for customer service and his creative, out of the box thinking, is a thread that runs throughout CIS. Mr. Trail is also the co-founder of C1 Insurance Group and cofounder and director of Spicewood Funding Group, a specialty finance company. He served on the Board of Directors for publicly traded Triumph Bancorp (Nasdaq-TBK) from 2010-2020 and is currently the Chairman of their wholly owned insurance subsidiary, Triumph Insurance Group. Mr. Trail also serves as a director at the NMHC (National Multifamily Housing Council) and numerous non-profit organizations. Mr. Trail is an active real estate and business investor with a passion for investing in young, up and coming business professionals.
Mr. Trail graduated from Texas A&M University with a Bachelor of Science in 1994 and a master’s degree in 1996. Mr. Trail has 3 daughters and is an avid outdoorsman and wildlife conservationist.
Cheryl Morris Pitts, CPCU, is the co-founder of Commercial Insurance Solutions Group, LLC and serves as the senior account executive and Chief Underwriting Officer. Mrs. Pitts has over 42 years of experience in the insurance industry and currently holds Lloyds of London Cover holder status (2012 to present). Programs generated in Lloyds include a Property Program for small operators less than $25MM in value coupled with a General Liability program serving apartment communities in the Southern/Southeastern United States. Mrs. Pitts is instrumental in the marketing, research, and development of various insurance programs. Along with her property & casualty license, she also holds her surplus lines license. Mrs. Pitts is married and has 2 daughters and 4 grandchildren. Mrs. Pitts enjoys spending time at church along with her family and their extracurricular activities. Mrs. Pitts is a member of the Dallas Chapter of the CPCU Society and currently working toward Associate in Risk Management designation.
Ray Deaton is a partner and the executive vice president and COO of Commercial Insurance Solutions Group, LLC where he oversees the daily operations and sales team, manages his own client base, and continues to develop carrier & broker relationships both domestically and internationally. He also leads the Multifamily Practice for Acrisure, LLC (CIS’s parent company). Prior to Mr. Deaton joining CIS in 2009, he acquired 16 years in Sales/Sales Management, Operations Management, Human Resources and Quality Assurance/Customer Satisfaction for Carl Sewell and his nationally recognized family-owned automotive company. During this time period, Mr. Deaton was actively involved, not only in the daily operations of each individual location, but in the strategic planning and oversight for the entire company. Mr.
Deaton’s success at Sewell Automotive Companies led to his career move to CIS. Mr. Deaton graduated from Texas A&M University in 1993 and has also attended continuing education courses at University of Virginia – Darden School of Business, SMU – Cox School of Business and Texas A&M University- Mays School of Business. Mr. Deaton is married and has a son and 2 daughters. He is active in his church, several non-profits including Board of Directors of IIAD (Independent Insurance Agents of Dallas) and enjoys baseball, golf, and outdoor activities.
Chris Austin is a partner and managing principal of Commercial Insurance Solutions Group, LLC. Mr. Austin began his insurance career in 2004 after spending 10 years in the sales and marketing for the technology sector. During his tenure in the technology industry, he was responsible for the sales of equipment, service, and software for Fortune 1000 companies. Mr. Austin currently manages his client base in addition to leading special projects and overseeing strategic relationships for the company. Mr. Austin is also cofounder of C1 Insurance Group where he serves in an advisory role and producer mentor. Mr. Austin graduated from Texas A&M University in 1992. His passion is for his family – wife, son and daughter, their activities as well as spending time in the outdoors partaking in a variety of conservation efforts.
Teresa joined CIS in 2011 after spending over 20 years in hospitality management and development in the Caribbean. Her keen ability to manage resource potential at all levels while driving sound strategic goals and programs through creativity and consistency have helped her manage the day-to-day office operations at CIS.
As an experienced entrepreneur with strong Financial, Strategic Development and Sales background she also understands and anticipates both our teams needs and our client’s needs and expectations.
She holds a P&C license, both a CIC and CRM designation and is a graduate of the University of North Texas. Mrs. Smith enjoys spending time with her husband, especially outdoors and at college football games and she is active in her church especially in mission related projects.
3933 Elm St.,
Dallas, TX 75226
Phone: 972-613-2224
Fax: 972-613-3919
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Acrisure Wins “Deal of the Year Award”
Acrisure became the first three-time winner of a corporate M&A award in the 10-year history of the MiBiz program.
Protecting What You Worked Hard to Build
Acrisure leverages human and high-tech to protect your investments, property and everything else that matters.
Acrisure Wins “Deal of the Year Award”
Acrisure became the first three-time winner of a corporate M&A award in the 10-year history of the MiBiz program.
Protecting What You Worked Hard to Build
Acrisure leverages human and high-tech to protect your investments, property and everything else that matters.
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